Qualification: Any graduate
Job Post Name: Non Voice Process
Experience: 0 – 1 yrs
Job Location: Chennai
Salary: 50,000 – 1,25,000 P.A
Total No of Vacancy: NA
Website: http://www.Infosys.com
Shift: Should be willing to work in shifts (24/7 environment)
Education: Any graduates. (BE/ B Tech / PGs are not Eligible) (Min 15 years of Regular Education)
Candidate Profile:
- Skills Required:
- Good oral and written Communication skills.
- Target oriented.
- Good Analytical and Reasoning ability
- Client interfacing skills.
- Skills Required:
- Follows all predefined procedures of the process
- Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
- Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
- Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
- Shares experiences IN ORDER TO facilitate capture of tacit knowledge
- Delivers on the new process / approach IN ORDER TO meet client / internal
Selection/Interview process:
1. Aptitude Test
2. Technical and HR Interview
Document Required (Original and Photocopies):
1. SSC Marksheet
2. HSC/Diploma Marksheet
3. Graduation & Post Graduation all yearsí mark sheets
4. Photo ID proof (Pan Card/ Passport / Driving License / College ID)
5. 2 photographs
6. Resume
Walk-In Venue Details:
Walk-In Date :- 18th Jan 2016
Walk-In Time :- 10 am to 1 pm
Walk-In Address:- Infosys BPO Ltd, 3rd floor, A block, South side tidel park, No-4 Rajiv Gandhi salai, Taramani, Chennai-600113.
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